What The First Conversation Covers
The first call or form submission should give the team enough context to respond with useful next steps. Photos of the current patio, slope, downspouts, tight gates, grill location, shaded areas, or muddy spots help shape the conversation. If the project includes utilities or future lighting, those details matter early. The goal is not to force a design before the property is understood; it is to decide what must be measured, reviewed, and priced so the estimate reflects the real scope.
- Property goals and problem areas
- Photos or rough measurements
- Drainage and access concerns
- Desired timing and budget range